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INSURANCE COVERAGE

Many extended health benefits plans have coverage for the services of a Registered Social Worker (RSW) and/or Psychotherapist. I am a licensed Registered Social Worker and Psychotherapist with the Ontario College of Social Workers and Social Service Workers. Please check your health benefits plan prior to your first counselling session to see if an RSW is part of your insurance plan. If your plan covers counselling services, you will pay for the session in full, and then submit your receipt to your health benefits for reimbursement. 

Cancellation Policy

If you cannot attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, the full session fee will be charged.

FAQs About Online Therapy

Please reach me at info@wholenessglow.com if you cannot find an answer to your question.

Yes! With online therapy, you receive the same excellent therapy service that you would with in-person therapy.  Online therapy is just like traditional therapy, only you don’t have to come to an office which makes it convenient and easily accessible.   


Yes! Once you are booked for your online therapy session, you will receive an email with a link to a secure online platform. I also offer phone sessions if you would prefer to not have a virtual session.  I use an online system that is compliant with Canadian privacy regulations. This means that video, audio, and chat communications cannot be recorded. They are encrypted and none of the data is stored anywhere at any time.   


Online sessions are best experienced on a computer or laptop using Chrome or Firefox. If you’re on an iOS device (iPhone, iPad) you will need the Jane Online Appointments app which is available on the app store.   


A session is 50 min. Once you book your online appointment you will be prompted to add your credit card information to your client profile. E-transfer is also available.




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